Delivery Times
Delivery times are calculated in working days - i.e. Monday to Friday inclusive. If you order after 2.00pm, please calculate your delivery time as if your order had been placed the following working day. In the case of public holidays, please allow an extra two working days.
Important delivery information.
All Recorded deliveries must be signed for. If you are out when the mailman arrives, then he will leave a card with a contact number for you to call.
We do our best to meet the declared delivery times. However, occasionally delivery times may be affected by factors beyond our control and therefore we cannot guarantee them. We will inform you if we become or are made aware of an unexpected delay.
Please allow extra time for deliveries to areas outside the United States mainland.
In the event your item is lost in post, please allow 15 workings days from the date of dispatch before making a claim, this is to ensure sufficient time is allowed to undertake our track and trace procedure.
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